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 T-Rex
Herbsman
 
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles 
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 I think my laptop has crashed, techheads get in here 
#583993 - 09/06/11 07:41 AM (13 years, 4 months ago) |
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Everything has been deleted from my desktop and my documents, I can still access Steam and play all my games, plus my all my passwords are still saved in firefox as well as the hompages. But I keep getting these messages saying 'Critical error' and that parts of my HDD clusters are partially damaged
- It can't locate/save to system32
- There's a performance problem with installed IDE/SATA hard drives
- And that my RAM is super low and that, that's causing problems too
I have TrendMicro Maximum Security as a virusscanner and its not picking up on anything, somebody help me!
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 RasJeph
Psycho Pete
Registered: 01/14/09
Posts: 11,657
Loc: Bumfuckt Egypt
Last seen: 1 year, 2 months
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#583994 - 09/06/11 07:49 AM (13 years, 4 months ago) |
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I suggest getting Spybot S & D and running it. 
This is weird. Its acting like your drive is broken, but if you're able to boot it up, its obviously not.
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Of course it's happening inside your head.
Why should that mean it isn't real?
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: RasJeph]
#583995 - 09/06/11 07:58 AM (13 years, 4 months ago) |
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Yea I actually think I have a virus and its just hiding all my shit/taking it. I created a new my computer shortcut on my desktop and it says shortcut(2) and it did the same with a new folder I made, so clearly they are still there but they are hidden somewhere.
Got a link for S&D I could try?
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DungenessDank
Lord of the Flies
Registered: 05/05/08
Posts: 9,372
Loc: PNW
Last seen: 11 years, 7 months
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#583998 - 09/06/11 08:07 AM (13 years, 4 months ago) |
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If it's not some malware than your drive is on it's last legs I'm afraid.
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: DungenessDank]
#583999 - 09/06/11 08:09 AM (13 years, 4 months ago) |
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Man I got this laptop about this time last year, if its crashing I'm gonna be pissed. At least if its wiped I wont have to go deleting all the history of my porn before I throw it back at the sales guy's face
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RasJeph
Psycho Pete
Registered: 01/14/09
Posts: 11,657
Loc: Bumfuckt Egypt
Last seen: 1 year, 2 months
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584000 - 09/06/11 08:15 AM (13 years, 4 months ago) |
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Quote:
T-Rex said:
Yea I actually think I have a virus and its just hiding all my shit/taking it. I created a new my computer shortcut on my desktop and it says shortcut(2) and it did the same with a new folder I made, so clearly they are still there but they are hidden somewhere.
Got a link for S&D I could try?
http://www.safer-networking.org/index2.html
and try
http://www.malwarebytes.org/
if the first doesn't fix it.
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Of course it's happening inside your head.
Why should that mean it isn't real?
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: RasJeph]
#584010 - 09/06/11 10:00 AM (13 years, 4 months ago) |
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So I downloaded the first link no problems, it was half way through scanning before it froze, crashed and since my computer has no RAM and the C: drive is apparently fucked; deleted 
Its 2am and I really cbf downloading it again, I'm just gonna go to bed and weep. Thanks for the help so far and feel free to keep it coming. Hopefully Harry will stroll in with his cane, give it a tap and everything will be ok.
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King Koopa
Natty
Registered: 06/25/08
Posts: 12,819
Last seen: 2 months, 20 days
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584062 - 09/06/11 04:23 PM (13 years, 4 months ago) |
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That's malware for sure. You didn't get the redlight when a random program pops up telling you your computer is fucked. BUY NOW TO FIX IT
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Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.
The only requirement for membership is a desire to stop drinking. There are no dues or fees for A.A. membership; we are self-supporting through our own contributions. A.A. is not allied with any sect, denomination, politics, organization or institution; does not wish to engage in any controversy; neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: King Koopa]
#584135 - 09/06/11 10:00 PM (13 years, 4 months ago) |
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Yea Its definitely malwear, everything Is still on my laptop I just cant access it because its all hidden. plus one of the problems reported was actual physical damage to my hard drive, but I'm pretty sure my softwear wouldn't tell me that, it would just not work?
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CosmicFool
Psychoholic
Registered: 08/07/10
Posts: 1,634
Loc: 203 
Last seen: 2 years, 9 months
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584145 - 09/06/11 10:18 PM (13 years, 4 months ago) |
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if it just started you could probably do a system restore
and set the date back a month or so
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: CosmicFool]
#584147 - 09/06/11 10:27 PM (13 years, 4 months ago) |
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Do I need my windows serial number or anything? I have no idea where they are
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still beLIEve
State Property..Again
Registered: 04/20/08
Posts: 17,167
Loc: a world thats not my own
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584163 - 09/06/11 11:03 PM (13 years, 4 months ago) |
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format, clean install.
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niteowl said:
See, that term pedo gets thrown around a lot.
Is a 16 year old guy having sex w/a 16 year old girl a pedophile?
If not, then how is a 30 year old considered a pedophile for doing the same thing?
I think y'all need to look up the definition for pedophile.
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NobodyImportant
Science Is Subculture
Registered: 05/03/08
Posts: 4,981
Loc: Jawjuh.
Last seen: 11 years, 8 months
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Re: I think my laptop has crashed, techheads get in here [Re: still beLIEve]
#584171 - 09/06/11 11:39 PM (13 years, 4 months ago) |
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Quote:
still beLIEve said:
format, clean install.
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Glass By: US Tubes, ZOB, Roor.de, Sheldon Black, Jerome Baker, Medicali, Kennaroo, Sand, Alex K, Local and Unknown Artists
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CosmicFool
Psychoholic
Registered: 08/07/10
Posts: 1,634
Loc: 203
Last seen: 2 years, 9 months
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584204 - 09/07/11 07:11 AM (13 years, 4 months ago) |
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Quote:
T-Rex said:
Do I need my windows serial number or anything? I have no idea where they are
not to do a restore
start> accessories> system tool> system restore
I'd set the date back a month or so
and these things sometimes lay waiting on your computer
so the very first thing I'd do after the restore would be to get an anti virus/maleware
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still beLIEve
State Property..Again
Registered: 04/20/08
Posts: 17,167
Loc: a world thats not my own
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Re: I think my laptop has crashed, techheads get in here [Re: NobodyImportant]
#584215 - 09/07/11 09:14 AM (13 years, 4 months ago) |
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Quote:
NobodyImportant said:
Quote:
still beLIEve said:
format, clean install.
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niteowl said:
See, that term pedo gets thrown around a lot.
Is a 16 year old guy having sex w/a 16 year old girl a pedophile?
If not, then how is a 30 year old considered a pedophile for doing the same thing?
I think y'all need to look up the definition for pedophile.
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King Koopa
Natty
Registered: 06/25/08
Posts: 12,819
Last seen: 2 months, 20 days
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Re: I think my laptop has crashed, techheads get in here [Re: still beLIEve]
#584225 - 09/07/11 09:56 AM (13 years, 4 months ago) |
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If you need help recovering files, I can get you access.
AIM or PM me.
Quote:
still beLIEve said:
Quote:
NobodyImportant said:
Quote:
still beLIEve said:
format, clean install.
--------------------
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.
The only requirement for membership is a desire to stop drinking. There are no dues or fees for A.A. membership; we are self-supporting through our own contributions. A.A. is not allied with any sect, denomination, politics, organization or institution; does not wish to engage in any controversy; neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: CosmicFool]
#584230 - 09/07/11 10:35 AM (13 years, 4 months ago) |
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Quote:
CosmicFool said:
Quote:
T-Rex said:
Do I need my windows serial number or anything? I have no idea where they are
not to do a restore
start> accessories> system tool> system restore
I'd set the date back a month or so
and these things sometimes lay waiting on your computer
so the very first thing I'd do after the restore would be to get an anti virus/maleware
I tried this but it's deleted/hidden all my system restore points 
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584231 - 09/07/11 10:38 AM (13 years, 4 months ago) |
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When I go to save stuff to the desktop I can see my computer/documents, and when I tried to save a screenshot under the default name 'Capture' it tells me that name has already been taken because I saved another screenshot earlier under the same name, so clealy everything is still there I just can't see it
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still beLIEve
State Property..Again
Registered: 04/20/08
Posts: 17,167
Loc: a world thats not my own
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584289 - 09/07/11 01:07 PM (13 years, 4 months ago) |
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Quote:
T-Rex said:
I tried this but it's deleted/hidden all my system restore points
tricky little bastard
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niteowl said:
See, that term pedo gets thrown around a lot.
Is a 16 year old guy having sex w/a 16 year old girl a pedophile?
If not, then how is a 30 year old considered a pedophile for doing the same thing?
I think y'all need to look up the definition for pedophile.
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DRAGON
Doors of Perception
Registered: 02/24/10
Posts: 834
Loc: Somewhere in the Universe
Last seen: 12 years, 1 month
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Re: I think my laptop has crashed, techheads get in here [Re: still beLIEve]
#584452 - 09/07/11 06:21 PM (13 years, 4 months ago) |
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Assuming you have windows try starting it in safe mode and see if everything is visible. I'm also assuming that your anti-virus program is up to date? Cause if its not then your virus scan won't pick up on what it should. If that's all good then try installing a different anti virus program on a clean portable hard drive and running a scan from there. Your anti-virus might be corrupted
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"I know that I know nothing"
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m00nshine
HEDONISMBOT
Registered: 02/12/09
Posts: 3,148
Loc: INEUPHORIA
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584469 - 09/07/11 08:24 PM (13 years, 4 months ago) |
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1. Boot into safemode with networking.
2. Download Malewarebytes.
3. Run scan, remove malware, then reboot.
That should fix it, but if not....
1. Boot into safemode with networking.
2. Download Combofix.
3. Run Scan then reboot.
If that doesn't fix it, I'd recommend backing up your files to an external while booted from a livecd, then performing a fresh install. But the first group of instructions should do it.
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Tripp420
WAT?
Registered: 07/06/08
Posts: 4,186
Last seen: 9 years, 8 months
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Re: I think my laptop has crashed, techheads get in here [Re: m00nshine]
#584708 - 09/09/11 12:44 AM (13 years, 4 months ago) |
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Quote:
m00nshine said:
1. Boot into safemode with networking.
2. Download Malewarebytes.
3. Run scan, remove malware, then reboot.
That should fix it, but if not....
1. Boot into safemode with networking.
2. Download Combofix.
3. Run Scan then reboot.
If that doesn't fix it, I'd recommend backing up your files to an external while booted from a livecd, then performing a fresh install. But the first group of instructions should do it.
I cannot stress how right this is. If you can't install Spybot, or if Spybot doesn't fix it, try MalwareBytes.
(Safe mode is pressing F8 after turning on the power for the machine.)
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584714 - 09/09/11 03:40 AM (13 years, 4 months ago) |
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Thanks everyone, I'll try this tomorrow as I'm about to go out tonight.
Quote:
Tripp420 said:
Quote:
m00nshine said:
1. Boot into safemode with networking.
2. Download Malewarebytes.
3. Run scan, remove malware, then reboot.
That should fix it, but if not....
1. Boot into safemode with networking.
2. Download Combofix.
3. Run Scan then reboot.
If that doesn't fix it, I'd recommend backing up your files to an external while booted from a livecd, then performing a fresh install. But the first group of instructions should do it.
I cannot stress how right this is. If you can't install Spybot, or if Spybot doesn't fix it, try MalwareBytes.
(Safe mode is pressing F8 after turning on the power for the machine.)
I tried this but to no avail
Quote:
RasJeph said:
http://www.safer-networking.org/index2.html
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m00nshine
HEDONISMBOT
Registered: 02/12/09
Posts: 3,148
Loc: INEUPHORIA
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584728 - 09/09/11 08:10 AM (13 years, 4 months ago) |
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So what exactly happened?
Were you not able to get into safemode?
IME combofix will fix even the worst malware problems.
I've found that it works best in 32 bit XP and Vista environments.
But you have to be careful. It can blow your system away.
It will give you the option of downloading recovery console, definitely do that
and make sure to make a restore point. You do this through combofix itself.
If your system does get blown away, you can reboot, press F8 at boot up, and choose "Last known good configuration." This will restore your PC to the state it was at previously.
Before doing any of this it's a good idea to download an iso image of BartPE or any live linux distro and backup your files to an external hardrive. That way you can ensure that you don't lose the data you want to keep.
So what happens when you follow those steps? Do you get to run malwarebytes, but the problem persists after boot up? Or can you not get into safemode?
If you can't get into safemode I'd recommend a clean install. If you can, you may need to run the scanners a couple times before your system is totally clean.
Feel free to  if you need step by step help, I'll be lurking around....
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King Koopa
Natty
Registered: 06/25/08
Posts: 12,819
Last seen: 2 months, 20 days
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584738 - 09/09/11 09:43 AM (13 years, 4 months ago) |
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You havent still got around to aiming me. wtf?
bleepingcomputer.com
--------------------
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.
The only requirement for membership is a desire to stop drinking. There are no dues or fees for A.A. membership; we are self-supporting through our own contributions. A.A. is not allied with any sect, denomination, politics, organization or institution; does not wish to engage in any controversy; neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: King Koopa]
#585087 - 09/10/11 08:53 AM (13 years, 4 months ago) |
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Thanks for your help everyone, I used Malwarbyte and found it was a Trojan-FakeAleart so basically it was made to look like system recovery.
But yea big thanks to Koopa for walking me all through it, hopefully I should be able to recover all my lost data. But strangely enough the thing pissing me off the most is the fact I still can't change my background, its just plain black
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