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 T-Rex
Herbsman
 
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles 
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 I think my laptop has crashed, techheads get in here 
#583993 - 09/06/11 07:41 AM (13 years, 7 months ago) |
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Everything has been deleted from my desktop and my documents, I can still access Steam and play all my games, plus my all my passwords are still saved in firefox as well as the hompages. But I keep getting these messages saying 'Critical error' and that parts of my HDD clusters are partially damaged
- It can't locate/save to system32
- There's a performance problem with installed IDE/SATA hard drives
- And that my RAM is super low and that, that's causing problems too
I have TrendMicro Maximum Security as a virusscanner and its not picking up on anything, somebody help me!
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: RasJeph]
#583995 - 09/06/11 07:58 AM (13 years, 7 months ago) |
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Yea I actually think I have a virus and its just hiding all my shit/taking it. I created a new my computer shortcut on my desktop and it says shortcut(2) and it did the same with a new folder I made, so clearly they are still there but they are hidden somewhere.
Got a link for S&D I could try?
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: DungenessDank]
#583999 - 09/06/11 08:09 AM (13 years, 7 months ago) |
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Man I got this laptop about this time last year, if its crashing I'm gonna be pissed. At least if its wiped I wont have to go deleting all the history of my porn before I throw it back at the sales guy's face
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: RasJeph]
#584010 - 09/06/11 10:00 AM (13 years, 7 months ago) |
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So I downloaded the first link no problems, it was half way through scanning before it froze, crashed and since my computer has no RAM and the C: drive is apparently fucked; deleted 
Its 2am and I really cbf downloading it again, I'm just gonna go to bed and weep. Thanks for the help so far and feel free to keep it coming. Hopefully Harry will stroll in with his cane, give it a tap and everything will be ok.
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: King Koopa]
#584135 - 09/06/11 10:00 PM (13 years, 7 months ago) |
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Yea Its definitely malwear, everything Is still on my laptop I just cant access it because its all hidden. plus one of the problems reported was actual physical damage to my hard drive, but I'm pretty sure my softwear wouldn't tell me that, it would just not work?
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: CosmicFool]
#584147 - 09/06/11 10:27 PM (13 years, 7 months ago) |
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Do I need my windows serial number or anything? I have no idea where they are
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: CosmicFool]
#584230 - 09/07/11 10:35 AM (13 years, 7 months ago) |
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Quote:
CosmicFool said:
Quote:
T-Rex said:
Do I need my windows serial number or anything? I have no idea where they are
not to do a restore
start> accessories> system tool> system restore
I'd set the date back a month or so
and these things sometimes lay waiting on your computer
so the very first thing I'd do after the restore would be to get an anti virus/maleware
I tried this but it's deleted/hidden all my system restore points 
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584231 - 09/07/11 10:38 AM (13 years, 7 months ago) |
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When I go to save stuff to the desktop I can see my computer/documents, and when I tried to save a screenshot under the default name 'Capture' it tells me that name has already been taken because I saved another screenshot earlier under the same name, so clealy everything is still there I just can't see it
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: T-Rex]
#584714 - 09/09/11 03:40 AM (13 years, 7 months ago) |
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Thanks everyone, I'll try this tomorrow as I'm about to go out tonight.
Quote:
Tripp420 said:
Quote:
m00nshine said:
1. Boot into safemode with networking.
2. Download Malewarebytes.
3. Run scan, remove malware, then reboot.
That should fix it, but if not....
1. Boot into safemode with networking.
2. Download Combofix.
3. Run Scan then reboot.
If that doesn't fix it, I'd recommend backing up your files to an external while booted from a livecd, then performing a fresh install. But the first group of instructions should do it.
I cannot stress how right this is. If you can't install Spybot, or if Spybot doesn't fix it, try MalwareBytes.
(Safe mode is pressing F8 after turning on the power for the machine.)
I tried this but to no avail
Quote:
RasJeph said:
http://www.safer-networking.org/index2.html
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T-Rex
Herbsman
Registered: 03/15/10
Posts: 4,920
Loc: Devils Marbles
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Re: I think my laptop has crashed, techheads get in here [Re: King Koopa]
#585087 - 09/10/11 08:53 AM (13 years, 7 months ago) |
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Thanks for your help everyone, I used Malwarbyte and found it was a Trojan-FakeAleart so basically it was made to look like system recovery.
But yea big thanks to Koopa for walking me all through it, hopefully I should be able to recover all my lost data. But strangely enough the thing pissing me off the most is the fact I still can't change my background, its just plain black
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